A company is planning an important investment in a market and a competitor and
industry analysis is requested. How this would affect the implementation of your
marketing strategy?
It is imperative for a company to have a
detailed knowledge of their competitors in order to position itself and
distinguish it from its counterparts. As fierce competition erodes the
competitive advantage, company must create more economic values than
competitors to obtain or maintain a sustainable competitive advantage. The company must have the capabilities to
adapt in the fast-changing environment and react quickly, else it would not be
able to keep up with the market and maintain the sustainable competitive
advantage and profitability. This is particularly true when competitors have
changed their market positioning strategies, marketing mix strategies or
introduction of new products which directly affect or neutralise
the company’s competitive advantage. Thus, company needs to perform competitor
analysis to identify the threats, opportunities, or strategic uncertainties
created by emerging or potential competitor moves, weaknesses or strengths,
which will influence the product-market investment decision.
Competitor analysis is an important phase of external analysis and
it starts with identifying current and potential competitors. There are 4 key
issues to investigate.
First is to identify the competitors.
Second is to identify the most intense competitors and the less
intense but still serious competitors.
Third is to identify the makers of substitute products.
Fourth is to classify competitors into strategic groups on the basis
of their assets, competencies and strategies.
Fifth is identifying the potential competitive entrants.
After the competitors are identified, the focus shifts to attempting
to understand them and their strategies. Marketers would then again need to
investigate the following key issues on competitors:
By investigating competitors’ mission statements, marketers could
study their main objectives and vision, which depicts long-term strategies.
Marketers could then identify threats and opportunities from their strategies
and make adjustments to its marketing strategies to counter or overwhelm
competitor’s strategies.
Market Targeting
Through understanding of competitor’s market segmentation, marketers
could identify which groups of the market the competitor attempts to target. It
would then provide opportunities for marketer to explore and target a new
market which competitors have not targeted.
Image and Market
Positioning Strategy
Marketers need to understand how competitors position themselves in
the market and the strength of their market positioning strategies on
consumers. It could be analysed by using perceptual mapping, which attempts to
visually display the perceptions of customers or potential customers. Typically
the position of a product, product line, brand, or company is displayed
relative to their competition. Competitors that are positioned closely together
are close competitors and form a competitive grouping. Hence, marketers should
consider the introduction of a new product in an area on the map that is free
from competitors.
The level of entry and
exit barriers
Marketers need to identify the level of entry and exit barriers to
the market. If the level of barriers for entry and exit to the market are low,
it means that lesser resources and capabilities are required to enter into the
market. However, the company could face more competition and might dissipate
market share and profitability.
Marketing Mix Strategy
Marketers need to identify what are the marketing mix strategies
that are adopted by the competitors. Particularly, what are the products they
are offering, how they promote their products, how they priced their products
and what are the distribution channels used for the products, which ultimately
influences the product-market decision makings.
Assessing Strengths and
Weaknesses
Marketers need to identify competitors’ strengths and weaknesses. By
analysing competitor strengths and weaknesses, company could identify
opportunities and threats they should pay attention to, and develop marketing
strategies to create more economic values.
Porter's 5 forces analysis is a framework for industry analysis and
business strategy development, it helps to understand both the strength of the
company competitive position, and the strength of a position the company is
advancing to. Conventionally, the tool can be used to identify whether new
products, services or businesses have the potential to be profitable.
The bargaining power of
suppliers
It defines how easy it is for the suppliers to drive up prices. This
is driven by the number of suppliers of each key input, the uniqueness of their
product or service, their strength and control over you, the cost of switching
from one another to another. Thus, the fewer the supplier choices, the more the
company need for suppliers’ help, the more powerful the suppliers are.
The bargaining power of
buyers
It is driven by the number of buyers, the importance of each
individual buyer to the company, the cost to them of switching from the company
products and services to competitors. If the company is dealing with few,
powerful buyers, the buyers would have higher bargaining power.
The intensity of
competitive rivalry
It is driven by the number and capability of competitor. If the
company has many competitors, and they offer equally attractive products and
services, then the company would most likely have little power in the
situation.
The threat of substitute
products
It is affected by the ability of the customers to find a product
that can be substituted with the company’s product. If substitution is easy and
substitution is viable, then this would weaken the company’s power.
The threat of the entry of
new competitors
Power is also affected by the ability of firms to enter the market.
If it costs little in time or money to enter the market and compete
effectively, if there are few economies of scale in place, or if there is
little protection for company’s key technologies, then new competitors can
quickly enter the market and weaken the position. If the company have strong
and durable barriers to entry, then the company can preserve a favourable
position and take fair advantage of it.
As the level of barriers to entry into the market is low, new
competitors could replicate the key technologies and produce similar product
design and functionality at a lower price. Just like in the case of hundreds
over imitation brands of portable media players at a lower price in the market.
A company needs to educate and convince the consumer in differentiating and
demonstrate the desired benefits of its products respectively.
Conclusion
In conclusion, it is important for company to have detailed
knowledge of competitor, so as to identify the opportunities and threats, which
would influence the product-market investment decision. Marketer needs to
evaluate its powers on whether it is worth the investment to enter into the
market using the Porter’s five forces analysis. Ultimately, it is essential for
the company to diversify and expand product lines, differentiating its products
and increase brand loyalty in order to survive in portable media player industry.
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